Last Updated: February 13, 2026
1. Introduction
Car Shine Mobile Detailing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information You Provide
- Contact Information: Name, email, phone number, service location address
- Booking Information: Service type, appointment date/time, number of vehicles, preferred location
- Vehicle Information: Type, make, model, color, year, license plate (optional)
- Payment Information: Processed securely by Square, Inc. (we do not store complete card details)
- Referral Information: Referral codes and referrer details for reward tracking
- Communications: Messages, emails, phone records, reviews
Information Collected Automatically
- Device Information: IP address, browser type, device type, operating system
- Usage Information: Pages visited, time spent, links clicked, referring website
- Location Information: City/region from IP address, precise location for weather widget (with permission)
- Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
Service Delivery
- Process and manage your bookings
- Schedule appointments and send reminders
- Provide mobile detailing services
- Process payments securely
Customer Support
- Respond to inquiries and support requests
- Resolve service issues or complaints
- Follow up after service completion
Business Operations
- Maintain customer database and booking records
- Manage referral program and reward tracking
- Prevent fraud and ensure payment security
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information to third parties.
Service Providers
- Square, Inc.: Processes credit card payments securely (PCI DSS compliant)
- Resend: Sends booking confirmations, receipts, and notifications
- Cloudflare: Hosts our website and database, provides security
- Google Analytics: Website traffic analysis (if enabled)
5. Data Security
Security Measures
- Technical: SSL/TLS encryption, HTTPS protocol, encrypted database, secure payment processing
- Organizational: Limited access, employee training, secure passwords, regular backups
- Payment Security: Square handles all payment data (PCI DSS compliant)
6. Your Privacy Rights
Access
Request a copy of your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Opt-Out
Unsubscribe from marketing emails
To exercise these rights, contact us at carshinemobiledetailing@gmail.com or 1-800-364-1324. We will respond within 30 days.
7. Data Retention
- Active Customer Data: Retained during service + 3 years
- Inactive Customer Data: Deleted or anonymized after 3 years
- Payment Records: Retained for 7 years (tax/accounting requirements)
- Marketing Communications: Retained until you unsubscribe
8. Cookies and Tracking
We use cookies for essential website functionality, analytics, and preferences. You can manage cookies through your browser settings.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect information from children under 18.
10. Your Rights (CCPA & GDPR)
California residents have rights under CCPA. EEA residents have rights under GDPR. These include the right to know, delete, opt-out, and non-discrimination.
Contact Information
Phone: 1-800-364-1324
Email: carshinemobiledetailing@gmail.com
Website: https://carshinemobiledetailing.com
We will respond to all privacy inquiries within 30 days.
Summary of Key Points
- What we collect: Contact details, booking info, payment info (via Square), website usage
- How we use it: Provide services, process payments, send confirmations, improve services
- Who we share with: Service providers only (Square, Resend, Cloudflare) - never sold
- Your control: Access, correct, delete your data; unsubscribe anytime
- Security: SSL encryption, secure payment processing, limited access
For the complete Privacy Policy document, please contact us.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.